Frequently Asked Questions
Everything you need to know about shopping with MOBU
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
MOBU accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my MOBU garments?
To maintain the quality of your clothing, we recommend washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.
Can I track my order?
Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.